South Downs Cellars - Terms & conditions

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General Trading Terms & Conditions

For Route du Vin Wine Club Terms & Conditions, click here

All prices quoted are per item including UK duty and VAT unless otherwise stated.
If you are unable to visit our shop, then orders may be placed via email, phone or fax or through our secure online ordering.
If a wine ordered is out of stock, we shall contact you to suggest an alternative, or to let you know the delay before the wine is back in stock.
Payment is due on order.
Local deliveries are free upon receipt of payment for goods. (in and around Hurstpierpoint - minimum quantity may apply)
Nationwide deliveries - we aim to send items out within 24 hrs of receipt of order on our next-day delivery service, subject to goods being in stock. If the wine is required urgently, then please contact us directly.
To calculate the delivery costs to your area, please add the wine you would like to purchase to the shopping basket, enter your postcode and the delivery charge will be calculated. The rate varies for different parts of the country.
Deliveries require a signature, so please ensure that there will be someone there to receive the wine on the day it is delivered. Should you not be at home, on your request we can instruct the courier to leave the parcel somewhere safe. Please note that this is done at your own risk.
Claims for breakages must be made within 48 hours of receipt of the goods.
All goods are offered subject to remaining unsold.
Large volume discounts may apply. Please contact us for further information.
All goods remain the property of South Downs Cellars until payment has been received in full.
Trade / Corporate customers please enquire about opening an account.
E&OE

Route du Vin Wine Club Terms & Conditions

By signing up for the Route du Vin Wine Club, you are accepting to receive a case (12/bt) of wine at the frequency requested (either monthly or quarterly) of the colour requested (red, white or mixed - half of each) over a 12 monthly period.
The wines will all be taken from our range, and will be a varied selection from around the world (3 bottles each of 4 different wines).
Payments will be deducted from your credit card (details as you have supplied) on the first day of each month
For Quarterly case deliveries, your first case will be delivered after your first payment, with cases being delivered in months 1, 4, 7 and 10 of your annual membership. Equal sized payments will be deducted from your account over 12 months.
On top of receiving the case of wine requested, Club members will also be offered discounts on other products throughout the year. As a Club member, you are under no obligation to purchase, however any supplementary purchases will be taken in to consideration when calculating the value of your voucher at the end of your year's membership.
At the end of your annual membership, Route du Vin Wine Club members will receive a voucher to spend on any items in stock at South Downs Cellars. The value of this voucher is dependent on the amount of money spent on Club offers during the year. The exact value is calculated below:

Amount Spent	Value of Voucher
£300+	£5
£400+	£10
£500+	£15
£600+	£20
£700+	£25
£800+	£30
£900+	£35
£1000+	£40
£1100+	£45
£1200+	£50
£1300+	£55
£1400+	£60

At the end of the 12 monthly period, you will be contacted, to see if you would like to renew your membership for a further 12 months.
South Downs Cellars will select the wines for each case, however if you have any specific requirements we shall endeavour to accommodate them.
Cases will be delivered free of charge within a 5 mile radius of Hurstpierpoint. Other deliveries will be charged at cost, please contact us for an exact figure.
Membership can be cancelled at any time, however upon cancellation, we will charge your card for any outstanding amounts due.
Wines will normally be delivered to you within 2 working days of receipt of payment, subject to availability.