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Returns and Refunds
Returns & Refunds
- We are committed to complete customer satisfaction. If you are not completely satisfied with any product purchased from us, simply return it to us within 28 days of receipt, and we will issue a refund for the value of the returned items, or replace them with alternative products to the same value.
- All refunds will be net of any delivery charges.
- All returned items must be in its original, undamaged packaging and we will consider the overall condition when making a refund (this does not affect your statutory rights in the event of receipt of faulty goods) Please inform us by email of your intention to return goods, explaining why they are being returned, and ensure that the goods are securely packaged for their return, to avoid any damage in transit.
- Should the wrong item(s)be dispatched, we shall arrange for the collection of the goods in question, along with either the refund or re-dispatch of the goods requested as soon as the error is brought to our attention.